Imagine that you are on a winding road at night, and it starts to rain heavily. Suddenly, the windshield wipers stop working, forcing you to stop. Later, after taking severe risks on the side of the road without a shoulder and realizing that the storm will not let up, the solution is to call the insurance. The day after, with the technician called in to solve the problem, the driver learns that there was a security failure in the car’s system, deliberately caused by a person who violated a technology in the electrical panel. That would be the kind of scenario we would have to prevent, right?
From our cars to computers, premeditated situations like this happen all the time. After all, it is nothing new that hackers are relentlessly looking for a thousand ways to break through cyber defenses. Cyber Ventures – an international consultancy in the area of internet security – estimates that this type of crime will cost companies around the world about 6 trillion dollars in 2021, a number that is three times the GDP of a country the size of Brazil. This number makes cybercrime more profitable than piracy and the global trade in all major illegal drugs.
Companies are worried about the subject, but they must remember that digital security goes beyond IT and should be continuous. The trend is for the practice to expand even further due to home office growth, which, in a way, ends up creating gaps for the entry of cybercriminals.
The maxim “better safe than sorry” has never been so important, with the increase in ransomware practices: a crime of extortion, in which, through malware, the user’s access to the infected system is restricted, and a ransom is charged in cryptocurrencies to restore access.
The good news is that, through Artificial Intelligence for IT Operations solutions, it is possible to identify unusual system behaviors and react in real-time, reducing possible attacks and effects of ransomware. And the critical point is precisely the mapping of cyber threats and system failures. AIOps acts as follows: if the system identifies something unpredictable, it automatically generates an alert through artificial intelligence and quickly takes pre-defined actions, reducing the chances of a cybercriminal entering the operations.
AIOps has a holistic view of the entire IT environment, including network, computing, and storage (virtual, physical, and cloud). Another advantage of AIOps is that human work becomes more practical and intelligent and is still the most suitable instrument to predict structure drops or blackouts. In practice, AIOps offers greater coordination and control power to technicians involved in the process, thus becoming a technology that can enhance the role of human beings in the workplace, allowing them to focus more on new strategies and management and less on repetitive tasks.
Emauri Gaspar, co-founder of Run2Biz.