There is so much in our world that changes. Whether that change is gradual or immediate, it is inevitable. Therefore,...
ITIL Articles
Change Management: Transforming your Cybersecurity
Some businesses believe that you can achieve robust cybersecurity solely via the correct technology and processes....
Change Management 101: The Basics of Change Management
The world is changing at a breakneck pace. Everything from our tech to our daily actions evolves daily. While most of...
Increasing Overall Effectiveness: The Importance of Change and Problem Management
Change is the only constant thing that people know of, according to a well-known adage. This saying is especially true...
Change Management: Transforming into a Zero Trust Framework
Technology is everywhere, and every day, there are new advancements. Inevitably, these constant advancements have...
ITIL 4 vs. DevOps: Who Wins the Duel?
Optimization and evolution are critical for success in the age of digital transformation. Notably, this management...
The 16 ITIL processes of the 4Biz Service Management Platform
ITIL, or Information Technology Infrastructure Library, is a set of best practices applied to an organization's IT...
How To Combine ITIL Best Practices With The Agile Mindset?
Given that the future of IT operations is DevOps-centric, it is essential to understand what the DevOps process...
ITIL 16 Processes
ITIL can be challenging to get your head around, so here we are highlighting some of the most important aspects...
ITSM vs. ITIL
Two new avenues have recently emerged that are beginning to challenge IT's role in the faster and more agile DevOps...
Cloud Services Benefits through ITIL Framework
The cloud computing paradigm poses existential questions to IT companies: how do they remain relevant in a cloud...
Adopting an ITIL framework can lead to cost savings for business
Companies always search for solutions that reduce costs, extract more value from its resources, and increase...