Why invest in digital transformation software?

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2 de julho de 2020

The digital transformation goes far beyond the use of social networks within companies, it concerns the application of innovations to not only enhance organizational results, but also to modify the business culture in a fast, practical and efficient way. However, many managers and entrepreneurs find it difficult to adapt to this new reality, and this is where digital transformation software comes in.

Also known as service management platforms, software that works with digital transformation has come to revolutionize the reality of organizations that face challenges in integrating technology with different work processes. Thus, they manage to solve their demands and enhance all their strategies.

In this article, we explain the reasons why companies should dominate the digital transformation landscape and the benefits that software offers. Follow up!

Why should companies know about digital transformation processes?

As you have already seen, digital transformation is not limited to technology and social networks, it goes much further: it permeates management processes, is present in all human resources actions and walks alongside employees on a daily basis when carrying out various business strategies. That is why companies that effectively use their data are able to streamline work processes, achieving success.

More deeply, every digital transformation needs the interaction between three pillars: people, business and technology. By combining the hiring of talents, organizational structure and culture, business strategies and emerging and automated technologies, we have a company capable of enhancing its qualities and acquiring better results in the market.

That’s why any organization that seeks success needs to know how digital transformation occurs and what its fundamental pillars are. Thus, becomes easier to determine which strategies need to be modified and which actions must be implemented to assist not only the business, but mainly managers and employees. Consequently, we have a more productive, safe and less expensive work environment.

Do I need to invest in digital transformation software?

One of the big questions for those working with technology is the real importance of digital transformation software. This is because, often, the impacts caused by management platforms are not measured, giving the impression that the company has gained little benefit from the investment. In addition, the results from the platforms tend to be enhanced in the medium and long term.

Does this mean that they are not worth using in organizations? Quite the contrary: with the support of a management platform to guide all work within your company, It’s possible to align the three pillars of digital transformation in a practical and objective way: from an engaging digital experience (people), digital operations (business) and digital innovation (technology).

This causes positive impacts on companies, as it improves productivity, brings work teams closer together, enhances data security, optimizes control of operations and, of course, reduces the operational costs of strategies. In this sense, in addition to ensuring better results, companies develop a healthy work environment for everyone and follow their goals more successfully.

See now each benefit acquired by using digital transformation software in your business.

Reduces operating costs

The introduction of a technological system within a company causes several changes, starting with an increase in the control of internal and external processes. One of the best consequences of this impact is the reduction of operating costs. Of course, when an organization has more control over what is happening within its environment, it’s easier to understand where money goes in and where it lefts.

Consequently, the creation of cost reduction strategies is more efficient, as well as the financial restructuring of the company occurs more quickly. Once organized, management platforms offer the flexibility to make adjustments and track financial growth without having to resort to old and archived documents.

Improves productivity

You may have heard that technology tends to make workers more productive, right? Although this is true, the increase in productivity only happens when innovations are used in the right way, that is, integrating the three pillars of transformation. This is because, when an organization knows its difficulties and understands its objectives, it is able to use technology to its advantage.

One of the most classic examples that impact productivity is the hiring of new talent. When a manager recognizes the problems of a specific team and chooses to hire another employee, he can use the management platform to help him identify which skills and competencies are most needed in that team and then hire a new employee.

Another example is the use of platforms that integrate workers into a flow that is easy to view and understand, such as Workflow. Thus, all employees of that project can check the deadlines and actions in the chain, as well as investigate whether the strategies are consistent with the objective, increasing the motivation to work as a team.

Integrates different sectors

For many managers, integration between sectors seems like a distant dream. An excellent strategy to increase the motivation of workers and help them to carry out their activities together is through a management platform. Using the previous example, teams that deal with Workflow have more autonomy and dominance over the company’s actions.

As a result, they can turn to other sectors to solve various problems, as well as hold meetings to enhance the result. Gradually, employees realize that they can – and should – carry out proactive activities and tend to feel more engaged and valued with their functions, facilitating teamwork.

Improves security

Security is an indispensable item for any company. Without it, your data can leak, inside information can be easily shared and your entire structure is put at risk. Using a management platform, it’s much easier to carry out secure data storage, helping not only to create secure connections but also to perform backups, domain integration and firewalls.

In addition, the platform facilitates access to information for leaders and managers, optimizing their working time without losing sight of data protection. In a short term, employees are able to work more safely, while in the long term, customers feel more confident in purchasing products and services from your company, increasing results.

Optimizes operations control

In conclusion, we coudn’t fail to talk about the operations control. With a digital platform, it’s possible to keep data organized and visible, helping to control strategies. Thus, when a problem arises, it’s much easier to find a solution that really brings positive impacts and helps the company to grow.

To exemplify this advantage, we bring Service Management, an integrated solution service that analyzes workflow situations, offering the guarantee of monitoring and alarm. In addition, leaders are able to manage the entire life cycle of requisitions, as well as observe the level of customer satisfaction throughout the entire service.

How to choose a quality platform?

Given all these benefits, you must consider many points when choosing a platform that really brings benefits. For this, the first step is to map the organization’s needs. The platform quality is often relative: there are excellent software for reducing operating costs, for example, but which fail to improve employee productivity.

When you discover what the objectives are with this investment, it becomes easier to limit your search and find that software that really offers the benefits you need. With that in mind, there are fixed factors that imply the quality of the platform, such as:

  • trained and specialized support team;
  • performance indicators;
  • information security strategies;
  • ease of implementation and use of the service.

At the beginning of this article we asked an important question: is it really worth using a digital transformation software? With all the information we present, we are sure that the answer is positive. In addition to changing the organizational culture, management platforms are able to improve the security of your company without losing sight of employee productivity, optimizing operations and reducing costs.

So, do you want to know more about these platforms? Contact us and find out what are the solutions we offer you!

Reference:
https://www.businesswire.com/news/home/20210128005890/en/%C2%A0Digital-Transformation-Investment-Will-Continue-in-2021-New-Software-AG-Report-Shows