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Transform your company’s service management.
Achieve excellence in corporate governance, improve team engagement, and generate greater and better results by implementing IT Service Management (ITSM) and Enterprise Service Management (ESM) tools.
Prepare your business for the future!
Gain efficiency in service management with Service Management
Run2biz’s Service Management is a fast way to promote transformation within a company and is also a new way of thinking about the organization. Its ITSM/ESM solutions disrupt the value delivery between the organization’s departments and, consequently, to customers.
Imagine having a service center for solutions and requests that reduce errors, rework, and operational risks. Imagine also increasing visibility, control, and visual management with real-time metrics and dashboards.
Service Management offers easy integration with various systems and ERPs. The platform is designed for service and workflow management for any department in companies. It is based on governance and agile methods and automates work routines with the flexibility your business needs.
ITSM/ESM IN ACTION
Gradual and Agile Implementation
With easy usage and accelerated implementation, you will modernize workflows with the most competitive ITSM/ESM solution and turn IT into a growth engine for your business.
Why choose Service Management for your company?
Reduction of operational costs
Integrate processes, simplify the structure and workflows. ESM tools require less investment and reduce time and energy spent on redundant activities.
Standardized and Transparent Governance
Standardize management methods across various departments and contribute to transparency and governance maturity. ESM tools use global standards and process definition notations that provide significant value to companies.
Improvement in communication and support
Create a differential in the experience of both internal and external users with differentiated service delivery. In addition to providing satisfactory support for self-service and validation of more complex demands.
Customization and Flexibility
Each organization has its own governance characteristics, and ESM tools and their corporate workflows fit well with administrative demands of all types of management.